Frequently Asked Questions

Everything you need to know about shopping with iSTYLE Iraq, your premier Apple Premium Reseller.

Are the products sold at iSTYLE Iraq authentic?

Yes, iSTYLE Iraq is an authorized Apple Premium Reseller. All our products are 100% genuine, sourced directly from Apple, and come with a standard manufacturer warranty.

What are the available payment methods?

We offer multiple payment options for your convenience, including Cash on Delivery (COD), Zain Cash, and major credit/debit cards through our secure online gateway.

How long does shipping take within Iraq?

Delivery typically takes 2 to 5 business days depending on your location. We provide nationwide shipping across all governorates including Baghdad, Erbil, and Basra.

What is your return and exchange policy?

You can return or exchange a product within 14 days of purchase, provided it is in its original, unopened packaging with the receipt. For defective items, our technical team will inspect the device under the warranty terms.

Do you offer technical support for Apple devices?

Absolutely. As an authorized partner, we have certified experts available at our service centers to help with software setup, hardware repairs, and general troubleshooting for iPhone, Mac, iPad, and Apple Watch.

Can I pre-order the latest Apple releases?

Yes, we offer pre-order services for newly announced Apple products. Keep an eye on our website and social media channels to be the first to secure the latest technology in Iraq.